Quiz: Will It Replace My People? 3 questions · 80% to pass 1. According to the lesson, which tasks are typically the first to be automated away?Customer-facing conversations and relationship workRepetitive assembly work nobody defends, like re-keying data or compiling weekly reports by handJudgment-heavy decisions such as pricing and hiringWhole job functions, starting with the most junior rolesThe work that disappears first is the grind nobody's role identity is built on. Judgment, relationships, and context stay with people.2. What is the design rule for every automated flow in the TUG approach?It must run without any human involvement to maximize savingsIt must be reviewed by the software vendor every quarterIt must have a named human owner and a visible handoff point where machine output becomes a human decisionIt must be kept quiet until it has run successfully for a monthAn automation without an owner degrades quietly until it fails publicly. The named owner and marked handoff keep a person accountable for the output.3. What separates the businesses getting real value from AI from the ones getting embarrassed by it?They use AI to amplify their people's judgment rather than to impersonate people in front of customersThey buy access to the largest models availableThey keep automation projects secret from staff to protect moraleThey automate their most expensive roles first to maximize savingsThe winning pattern puts the machine behind a person, preparing them for conversations. Machines posing as people in customer relationships is where the embarrassment lives. Check answers Retake quiz Back to lesson Next lesson →